- Responsibility for completing Communication/Commissioning of String Monitoring Box (SMB) done on time to International and Domestic Solar Sites.
- To ensure signed commissioning certificate from customer at site
- Responsibility for preparing the RCA report to customer in case of burning/damage SMB/AJB and their components.
- Writing reports and presenting findings to reporting Manager on regular basis.
- Providing online/site visit support at site regarding troubleshooting of SMB communication in FO, Wireless, RS485 systems.
- Providing service support, troubleshooting of Solar Products (SMB, AJB & WMS)
- Communicating with customers and engineers to ensure that services are being delivered satisfactorily.
- Responsibility for completing Communication/Commissioning of SMB by online support to International and Domestic sites.
- Providing support to the customer for communication issue’s & hardware issue’s by Remote or by site visit.
- Maintain the commissioning and servicing of solar sites in excel sheet.
- Good knowledge of Modbus, RS 485, Fibre Optics and wireless communication protocol.
- Good communication skills.
- Travelling to domestic and International sites is must.
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